Shipping:

• We offer shipping services to locations within India where our products are legally allowed to be shipped.
• The shipping cost and available shipping methods will be displayed during the checkout process. The shipping cost may vary depending on the destination, weight, and dimensions of the package.
• We strive to process and ship orders within 2-3 days, excluding weekends and public holidays. However, please note that processing times may vary during peak periods.

 

Delivery:

• Delivery times may vary depending on the shipping method selected, the destination, and any customs procedures. Estimated delivery times will be provided during the checkout process, but please note that these are only estimates and not guaranteed delivery dates.
• We work with reliable shipping carriers to ensure timely and secure delivery of your orders. However, we cannot be held responsible for any delays or issues caused by the shipping carrier or customs clearance procedures.

 

Address Accuracy:

• It is your responsibility to provide accurate and complete shipping address information when placing an order. We will not be held responsible for any delays, non-delivery, or additional costs incurred due to inaccurate or incomplete address information provided by you.

 

Customs and Duties:

• For international shipments, your order may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the recipient, and you are advised to check with the customs authorities in your country for more information.
• We are not responsible for any customs duties, taxes, or fees associated with the importation of our products into your country.

 

Non-Delivery:

• In the rare event that your package is not delivered within the estimated delivery time or is deemed lost in transit, please contact our customer support. We will work with the shipping carrier to investigate the issue and provide a resolution.

 

Packaging:

• We take utmost care in packaging our products to ensure they reach you in good condition. We use appropriate packaging materials to protect the products during transit.

 

Customer Support:

For any questions, concerns, or assistance regarding shipping and delivery, please contact our customer support at:

• Email: heartytraditions@gmail.com
• Phone: +91 9444195800
• Operating Hours: 11 AM to 6 PM

Please note that this shipping and delivery policy is subject to change. It is recommended to review the policy periodically for any updates or modifications.